Outage & Emergency Preparedness
Fall has arrived. From now until the return of spring, Emerald’s service territory is likely to see many inches of rain and a fair amount of wind, snow, and ice. All of these weather conditions can produce fallen tree limbs, toppled trees, and slippery roads—and have potential to result in power outages.
While Emerald makes every effort to provide reliable, uninterrupted power to our customers, some outages simply cannot be prevented.
When it’s bitterly cold outside, outages can become more than just inconvenient. If not properly prepared, being without power for an extended amount of time can impact a family’s health and safety. That’s why we recommend you prepare now, before extreme weather arrives.
- How to Prepare
Start by building or restocking a 72-hour emergency kit. Include a list of emergency phone numbers, cash, and first aid supplies. Store flashlights, batteries, and a battery-operated radio where you can easily find them, even while in the dark.
If you require electricity for health care or life-support equipment, prepare a backup emergency plan to meet your needs. If you have a backup power supply, know how long it will last. Make arrangements with friends or family ahead of time to move to their home if needed.
- Safety During an Outage
NEVER go near downed power lines or objects that are touching a downed line, such as a fence, tree, or vehicle. Always treat downed lines as though they are energized, even if they don’t appear to be. Lines can be energized at any moment with a deadly amount of electricity.
Learn more about emergency preparedness at Ready.gov