Hours
- Monday through Thursday
- 7:30 AM to 5:30 PM
- Closed Friday through Sunday
Phone
- Phone: (541) 746-1583
- Toll-free: (800) 422-4086
- Fax: 866-284-7953
Outages
Emergency/outage service is available 24 hours a day, 7 days a week at (541) 746-1583. You may also report outages through SmartHub or with the free SmartHub app from your mobile device.
Holiday Closures
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
Contact List
Have a question? Call or email one of our departments.
Contact customer service for:
- Billing inquiries
- Payments
- Reporting your outage
- Program questions
- General Emerald People's Utility District (EPUD) questions, requests, and suggestions
Contact our operations department for:
- Line extension services
- New electric service
- Joint use
- Removal of trees in or near power lines
Contact human resources for:
- Questions on job postings
- Employee affairs
- General questions about employment with EPUD
Contact our communications department for information on:
- Communications and publications
- Social media
- Website
- Community engagement opportunities
- Donations
- Scholarships and job shadows
Visit our Board Members page to contact the Board of Directors about:
- Questions on EPUD policy or other Board decisions
- Desire to serve on Citizens Advisory Committee
Email Public Records for:
- Questions about public records requests
Kyle Roadman, General Manager