SmartHub’s PAY NOW feature allows
you to make a one-time payment with
no registration required!

Want to make a payment for a friend
or family member? You can do it
with PAY NOW!

to pay with PAY NOW

(Account number and business name
or last name
of account holder
are required.)


IMPORTANT NOTICE: To protect the health and safety of our customers, employees, and community during the coronavirus pandemic, we are restricting access to our payment office. Customers will not be permitted to enter the building; however our Customer Service department is still be available by phone. We ask that you use our online, mobile app, or Pay-by Phone options or contact Customer Service at 541-746-1583 until we are able to safely open our doors to the public once again.

CLICK HERE to learn more about our response to the pandemic.

Related Documents

How to Sign Up with SmartHub
How to Sign Up for AutoPay
Payment Options & Assistance
How to Go Paperless

Online Payment

Our online account management system, SmartHub, allows you to securely pay your bill 24/7 on your computer or mobile device.  Once logged in, click “Billing & Payments” to view your bill and make an online payment.


Sign up for AutoPay and your payments will be deducted directly from your bank or credit card account on a monthly basis.  For step by step instructions on how to sign up for AutoPay through SmartHub, CLICK HERE.

By PhoneSmartHub Logo & app download icons

  • Call Emerald PUD at 541-746-1583, select Option 1 from the message menu, and follow the self-guided instructions.
  • Call Emerald PUD and press Option 2 to speak with a Customer Service Representative, during business hours.

Mail or EPUD Drop Box

Mail your payment to EPUD’s office or drop it off after hours using the drop box in the parking area in front of the office. When using the drop box, please do not pay with cash. Our office is located at the following address.

Mailed payments should be addressed as follows:
33733 Seavey Loop Road
Eugene, OR 97405-9614 

Pay Stations

Emerald PUD has numerous pay stations throughout our District for you to drop off your payment without postage.
**PLEASE NOTE: Pay stations payments may take more than a week to process. Please DO NOT use a pay station if your bill is overdue.

Banner Bank
25 Gateway Boulevard
Banner Bank
35867 Highway 58
Creswell City Hall
13 South 1st Street
Banner Bank
88312 Territorial Road
City Hall
680 Greenwood