Bill Pay Options
Related Documents |
| How to Sign Up with SmartHub |
| How to Sign Up for AutoPay |
| Payment Options & Payment Assistance |
| How to Go Paperless |
Online Payment
Our online account management system, SmartHub, allows you to securely pay your bill 24/7 on your computer or mobile device. Once logged in, click “Billing & Payments” to view your bill and make an online payment.
AutoPay
Sign up for AutoPay and your payments will be deducted directly from your bank or credit card account on a monthly basis. For step by step instructions on how to sign up for AutoPay through SmartHub, CLICK HERE.
By Phone
Call Emerald PUD at 541-746-1583, select Option 1 from the message menu, and follow the self-guided instructions.- Call Emerald PUD and press Option 2 to speak with a Customer Service Representative, during business hours.
In Person
Customer Service Representatives are available to take payments during business hours, 7:30 a.m. to 6:00 p.m., Monday through Thursday. We are closed Friday through Sunday. Our office is located at 33733 Seavey Loop Road in Eugene.
Pay Stations
Emerald PUD has numerous pay stations throughout our District for you to drop off your payment without postage.
**PLEASE NOTE: Pay stations payments may take more than a week to process. Please DO NOT use a pay station if your bill is overdue.
| COTTAGE GROVE Banner Bank 25 Gateway Boulevard |
JUNCTION CITY City Hall 680 Greenwood |
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| CRESWELL Creswell City Hall 13 South 1st Street |
PLEASANT HILL Banner Bank 35867 Highway 58 |
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| JUNCTION CITY Citizens Bank 955 Ivy Street |
VENETA Banner Bank 88312 Territorial Road |