Payment Office Update

Our payment office remains closed to the public; however, we expect to have our new customer service walk-up window available by Summer 2022. At this time, please continue to use our online, mobile app, or Pay-by-Phone options, or contact Customer Service at (541) 746-1583.



Who can benefit most from Off Peak Advantage?

Customers who are strongly motivated to save money and willing to change their usage habits accordingly are best suited for the program. It is not a good fit for households that don't have flexibility to change their usage patterns, or have family members who are less motivated to adjust their usage habits. In fact, those who enroll in the Off Peak Advantage program and are unsuccessful in shifting usage to off peak hours could see their energy costs increase.

Tips for Shifting Peak Usage

Shifting your energy usage from peak hours to off peak hours is easier than you might think. Here are some of the most effective changes you can make to benefit from Off Peak Advantage:

  • Adjust your thermostat to reduce heating and cooling during peak hours or when you are not home.
  • Operate large appliances such as washing machines, clothes dryers, and dishwashers during off-peak hours.
  • Install timers on electric water heaters so they operate mainly during off-peak hours.
  • If you have an electric vehicle, charge it during off-peak hours.
  • Set timers on pool and spa pumps to run during off-peak hours.
  • Turn off all non-essential lights during on-peak hours.
  • Enjoy electricity-consuming hobbies during the off-peak hours.
Tools to Help You Save

To assist Off Peak Advantage enrollees in reducing their peak energy usage, they will receive one of these tools: a Google Nest Smart Thermostat or an Energy Efficiency kit (pictured above).

Google Nest Smart Thermostats are available only to residential customers with electric forced air furnaces and qualified heat pumps. Customer must verify thermostat is compatible with their furnace or heat pump before ordering. Ineligible participants will receive the energy efficiency kit.

Ready to Join Off Peak Advantage? ENROLL NOW!

To get started, go to SmartHub and log into your account. New to SmartHub? You can also register your account but you will need your EPUD account number.

Once you have successfully logged into SmartHub, proceed as follows:

  1. On the home page, click on the Contact Us tab and select Report an Issue/Inquiry from the drop down menu, or click the Report an Issue/Inquiry button on the top right corner of the screen.
  2. Next, click on the Other Issues/General Inquiry button in the middle of the page.
  3. Under Inquiry Type, select TOU ENROLLMENT REQUEST from the drop down menu.
  4. Provide your phone number and email address and click the SUBMIT button in the bottom right corner of the page.


After your request has been received, one of our customer service team members will contact you with the terms and conditions of the Off Peak Advantage pilot project. Once you have signed the agreement, you will receive an electronic welcome letter with steps on how to receive your free Nest thermostat or energy efficiency kit.

Questions? Contact us at 541-746-1583 or

Thank you for your interest in Off Peak Advantage Time of Use Savings Program!

Rates and Hours

With Off Peak Advantage, you are billed using different rates for peak and off peak hours. Peak rates and hours also differ between summer and winter seasons. The rates and peak hours are shown below:

  • Summer Peak Usage Charge - $0.0873 per kWh
  • Winter Peak Usage Charge - $0.1500 per kWh
  • Year-Round Off Peak Usage Charge - $0.0600 per kWh
October through April, Weekdays (Monday-Friday)
Peak Hours Start Time Peak Hours End Time
6:00 AM 11:00 AM
5:00 PM 8:00 PM

All weekend/holiday usage is billed at the low off peak rate.


May through September, Weekdays (Monday-Friday)
Peak Hours Start Time Peak Hours End Time
5:00 PM 9:00 PM

All weekend/holiday usage is billed at the low off peak rate.


Request a Virtual Audit

Request a Virtual Audit

Energy audit request form.
  • Customer Information

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Request an In-Home Audit

Request an In-Home Audit

Energy audit request form.

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