Read the Message from the General Manager below. All answers in the crossword are in his message. Scan or photograph the completed puzzle and upload it at the bottom of this page, or enter the answers at the bottom of this page.
Message from the General Manager
Greetings, EPUD Customer-Owners:
I’m happy to be writing you after nearly a full year in this job. Despite an extremely busy 2022, I can’t express how grateful I am to lead such an impressive organization. From the staff to the Board of Directors, to all of you loyal and supportive customers, there’s no group of people I’d rather be working for.
Next month we celebrate Public Power Week, an annual nod to the benefits of customer-owned utilities. If you’re anything like I used to be, you may not even realize just how special this public power concept is.
Unlike investor-owned utilities, EPUD is 100% owned by those who pay our bills. We have no profit motive and charge you only the cost of providing service. We’re also proud to be a local organization, with an office by Mount Pisgah full of employees who grew up around here and who love the community.
What does this mean for you, practically speaking?
For one, our rates are the second lowest of the seven utilities in Lane County. Compared to the local investor-owned utility, we’re saving our residential customers a total of about $3 million each year. During a time of historic inflation, we haven’t raised our rates since 2019 and have no plans to do so any time soon.
What about service?
We’ve invested massively in our system over the decades to improve reliability. Although we’re not all the way there yet, and I know some of you have experienced your share of interruptions recently, our performance on both outage frequency and duration has never been better.
That said, we’re planning to double down on reliability improvements in the coming years. Last year, our Board approved a $35 million capital upgrade plan, and our staff is dedicated to putting these funds to work. Whether through upgrading overhead wire, undergrounding lines, or aggressively controlling vegetation, rest assured that further improvements are coming across the entire district.
If you have any questions about our projects, please don’t hesitate to reach out to me. I love hearing from customers and would be happy to talk through our future plans. I can be reached at 541-746-1583 or firstname.lastname@example.org.
Here’s to many more years of service improvements, low rates, and community engagement!
Please stay safe,
Complete the Crossword & ENTER TO WIN!
Three energy efficiency prizes will be awarded! Included in Energy Efficiency Kits:
- (8) LEDs 75W equivalent
- (1) Load sensing power strip
- (1) Thermostatic shut-off valve
- (1) LED Nightlight
- (1) Nest Smart Thermostat
Complete the crossword in the September PowerLines newsletter and return to EPUD by October 17, 2022 to be entered in the prize drawing. All answers to the crossword puzzle are contained in the Message from the General Manager, shown above.
Mail to 33733 Seavey Loop Road, Eugene, OR 97405 or submit your entry below. Must be an EPUD customer to win. Limit one entry per household, please.