Payment Office Update

Our payment office remains closed to the public; however, we expect to have our new customer service walk-up window available this summer. Until then, please continue to use our online, mobile app, or Pay-by-Phone options, or contact Customer Service at (541) 746-1583.


Outage Update: Fewer than 500 Customers Without Power

Fewer than 500 Emerald People’s Utility District (EPUD) customers remain without power as of March 6.

To ensure customers have electricity once power is restored, we ask them to check their weatherhead and meter base for damage. If either one is damaged, an electrician will need to be called by the customer to get it fixed.

The areas not fully restored are:

  • Pleasant Hill
  • Jasper/Lowell
  • Creswell
  • Saginaw
  • Cottage Grove
  • Marcola
  • Dexter

We currently have all EPUD crews and multiple contract or mutual aid crews working to restore power.

By Wednesday afternoon, we expect to have power restored to most customers in Pleasant Hill and Saginaw.

By Friday afternoon, we expect to have power restored to most customers on London Road and in Cottage Grove and Lorane, including CG Lorane Highway and Reservoir Road.

Due to freezing overnight temperatures, we encourage those affected by the outage to make alternative arrangements to stay with friends, family members, or at a shelter until power is restored.