With the rising threat of phishing attacks targeting electric utility customers, your personal information could be at risk. This is why we are introducing multi-factor authentication to SmartHub, EPUD’s account management system.
Multi-factor authentication (MFA) is a security process that requires users to prove their identity by supplying two or more pieces of evidence to log in, making it significantly harder for hackers to access accounts. Even if your account password was compromised, a hacker would also need access to your phone or other second factor. The MFA process offers an increased layer of security. Take control of your account security and enroll in MFA today!
Remember, never click on links or give out your personal information in response to emails or texts you weren’t expecting. If you have questions about potential scams or phishing attempts relating to EPUD, or questions about enrolling in MFA, our customer service team is always here to help.