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Payment Office Update

Our payment office remains closed to the public; however, we expect to have our new customer service walk-up window available this summer. Until then, please continue to use our online, mobile app, or Pay-by-Phone options, or contact Customer Service at (541) 746-1583.

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Emerald People’s Utility District Billing FAQ What is paperless billing?
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  • My Account
    • Payment Options
    • Billing Options
    • Payment Assistance Programs
    • Rates
    • FAQs
  • My Home
    • Start, Transfer, or Stop Service
    • New Construction
    • Additional Services
    • Outages & Safety
    • Money Saving Tips
  • My Business
    • Commercial & Industrial Energy Programs
    • Money Saving Tips
  • Energy Efficiency
    • Renewable Energy Program
    • Energy Incentive Programs
    • Solar Programs
    • Time of Use Savings Program
    • Electric Vehicles
    • Home Energy Survey
    • Request an Audit
    • Residential Contractors
  • Community
    • Meeting Room
    • EmPOWERing Scholarships
    • Job Shadows & Ride Alongs
    • Education Programs
    • Citizen Advisory Committee
  • About Us
    • Your Utility
    • Board of Directors
    • News & Events
    • Careers
    • Bids, Contracts, & Proposals
    • Public Notices
    • Resources

What is paperless billing?

Paperless billing allows you to receive and pay for your statement online.  You receive notification of a new bill via email and follow the link provided to pay your bill. There is no postage and no paper usage. View our Billing Options page for more information.

Stay Connected

Main Address

33733 Seavey Loop Road
Eugene, OR 97405-9614

View Directions to Main Office

Customer Service Hours

Monday through Thursday
7:30 a.m. to 6 p.m.
Closed Friday through Sunday

Contact

Phone: (541) 746-1583

Toll-Free: (800) 422-4086

Fax: (866) 284-7953

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© 2022 Emerald People’s Utility District
  • Outages
  • Contact
  • My Account
    • Payment Options
    • Billing Options
    • Payment Assistance Programs
    • Rates
    • FAQs
  • My Home
    • Start, Transfer, or Stop Service
    • New Construction
    • Additional Services
    • Outages & Safety
    • Money Saving Tips
  • My Business
    • Commercial & Industrial Energy Programs
    • Money Saving Tips
  • Energy Efficiency
    • Renewable Energy Program
    • Energy Incentive Programs
    • Solar Programs
    • Time of Use Savings Program
    • Electric Vehicles
    • Home Energy Survey
    • Request an Audit
    • Residential Contractors
  • Community
    • Meeting Room
    • EmPOWERing Scholarships
    • Job Shadows & Ride Alongs
    • Education Programs
    • Citizen Advisory Committee
  • About Us
    • Your Utility
    • Board of Directors
    • News & Events
    • Careers
    • Bids, Contracts, & Proposals
    • Public Notices
    • Resources