Call us at (541) 746-1583 anytime day or night, to report a power outage. You can also report an outage by logging into your account via SmartHub, Emerald's payment and account management system. (Download the SmartHub app to access your account from your mobile device.)
We do our best to ensure you have as few service interruptions as possible, but sometimes weather conditions or car accidents cause the power to go out. If you would like to receive proactive outage alerts and updates to your cell phone or mobile device, follow us on Twitter.