CUSTOMER SERVICE

2019 Customer Service Policies & Procedures, Revised 10-2019
General Terms, Conditions, and Definitions – 1/2018
Identity Theft Prevention Policy – 8/2008
Operations & Engineering Policy & Procedures – 8/2017
Generation Interconnection Policy – 12/2013
Net Metering Policy – 7/2018

BOARD OF DIRECTORS

Board Policy Manual – 06/2019

POWER RESOURCES

Power Risk Management Policy – 4/2013
Climate Change Resolution – 1/2008

OTHER

Investment Policy – 6/2013
Limited Interest Rate Swap Policy – 5/2004
Purchasing Policy Manual – 1/2017
Post Issurance Arbitrage Compliance Policy Manual – 2/2013

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