Bill Pay Options
|Due to scheduled maintenance, Emerald PUD's online bill payment and Pay-by-Phone systems will be unavailable on the following dates: |
November 14, 2014
December 5, 2014
|On these dates, the payment systems will be unavailable beginning at 1 p.m., and are expected to return to service by the following morning. |
Our online account management system, SmartHub, allows you to securely pay your bill 24/7 by computer, tablet or smartphone. Once logged in, click "Billing & Payments" to view your bill and make an online payment.
Sign up for AutoPay and your payments will be deducted directly from your bank or credit card account on a monthly basis. For step by step instructions on how to sign up for AutoPay through SmartHub click HERE.
- Call Emerald PUD at 541-746-1583, select Option 1 from the message menu, and follow the self-guided instructions.
- Call Emerald PUD and press Option 2 to speak with a Customer Service Representative, during business hours.
Customer Service Representatives are available to take payments during business hours, 7:30 a.m. to 6:00 p.m Monday through Thursday. We are closed Friday through Sunday. Our office is located at 33733 Seavey Loop Road in Eugene.
Emerald PUD has numerous pay stations throughout our district to drop off your payment without postage. **PLEASE NOTE:
Pay stations payments may take more than a week to process. Please DO NOT use a pay station if your bill is overdue.
25 Gateway Boulevard
Creswell City Hall
13 South 1st Street
955 Ivy Street
35867 Highway 58
88312 Territorial Road