Limited Income Programs
We know at times our customers want to pay their bill, but can't because of loss of work, family illness, or other emergencies. If you are a limited-income customer in need of assistance on your utility bill, the following programs may be able to help.
HELPING HANDS is funded primarily by contributions from EPUD customers. Funds for this program are available starting in February and are first-come first-served. There are no waiting lists. If you are approved, a one-time grant of up to $200 is credited to your electric bill. Contact EPUD for more information on this program at 541-746-1583 or firstname.lastname@example.org.
WANT TO DONATE TO THIS FUND AND HELP A NEIGHBOR HEAT THEIR HOME? Call 541-746-1583 to contribute, OR, send your check specifying the donation is for "Helping Hands" to EPUD, 33733 Seavey Loop Road, Eugene, OR 97405.
Lane County Health & Human Services Programs
The following programs are funded by EPUD and administered by Lane County. You can either call EPUD for a referral or call Lane County directly at 541-682-3378.
ERAP (Emerald Rate Assistance Program) provides $200, spread over four months with kick-off in March. While the priority is limited-income seniors and disabled customers, at times there are funds available for other hardship situations. Funds and space are limited.
REACH (Residential Energy Assistance Challenge) provides in-home energy education and $350 for co-payments. There is a six-month follow-up period and the focus is to complete full weatherization of the dwelling. This is a year-long program for limited-income applicants beginning in January. Funds and spaces are limited.
LIHEAP (Low-Income Home Energy Assistance Program) is a federally funded program administered by several agencies in Lane County. Generally, seniors (age 60 and over) are prioritized and are served by the various senior centers in our communities in November, with the program opening to the general public in December.